VOIP Transforming Small Businesses

2 min readNov 15, 2021

The internet has ushered in a plethora of technological advancements in the telecom industry. VoIP (Voice over Internet Protocol) is a technology that allows you to make voice calls over the Internet rather than over a standard (or analog) phone line.

VOIP is a technology that transforms your voice into a digital signal, enabling you to make a call from your phone. VoIP is actually the technology behind Skype.

How can VOIP leverage small businesses?

  • Without requiring human interaction, AI can detect poor call quality and troubleshoot in real-time, resolving issues such as insufficient bandwidth, incorrect network configuration, and high-latency issues. This will assist in improving call quality and reducing interruptions. Furthermore, AI-enabled communication programs can analyze text correspondence and speech patterns to produce sales and marketing insights.
  • Faster communications, fewer problems such as packet loss and call jitters, and better call quality are all benefits of 5G technology. As a result, more people will use their cell phones to make VoIP calls.
  • To attract business users, VoIP providers can build more functionality to facilitate team collaboration, content sharing, and meeting support as more businesses embrace UCaaS (Unified Communication as a Service) to integrate their communication needs into one centralized platform.
  • As more enterprises are realizing the benefits of cloud computing — such as scalability, flexibility, mobility, efficiency, security, and cost reduction — the popularity of hosted VoIP solutions will continue to rise. These cloud-based solutions enable the integration with IoT devices for extended capabilities and enhance the application’s “real-world” interactions with other smart devices — from light switches and laptops to wearables and office security systems so that business operations can be customized while improving working conditions.

With thousands of applications moving to the cloud, it’s time we think about what will keep them going in the coming years.

Let our expertise provide knowledgeable advice and solutions before you pull the trigger. Zoondia being the Top Custom Software Development Company, can help your business switch on to VoIP and facilitate it to compete, collaborate and grow.

You could also drop me a mail at

Website: www.zoondia.com

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